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How to Compensate for the Covid-Craze We Now Live In

Wow, what a year it’s been! The difficulties we have all been facing this year to provide for our families and keep a sense of normalcy has been quite difficult. Yet, as partners in our industry, we’ve all come together and made the best of it. In fact, business in the Tri-State Flooring territories has […]

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What Type of Salesperson Are You?

Let’s set the scene. You walk into a store to check out your options on different products available. Let’s say you’re buying flooring for your home. A salesman is sitting behind a counter typing away on his computer, so you approach him with a smile on your face. You wait patiently while he finishes what […]

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Create an Unforgettable Flooring Experience Your Customers Will Love

Accept that products alone can’t really differentiate you. This may come as a shock to you, but product (and price) alone won’t sufficiently differentiate you from your competition. Without a team of passionate and dedicated experts who bring those products to life for customers, you are no better than your competitors. Embrace flooring installation as […]

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Building a Strong Foundation

Being a Territory Manager at TSF has given me a chance to investigate different types of flooring installation issues. Whether the issue happened almost immediately, after a few months, or even a few years later, an improper install can cause serious problems. In many of these inspections, it was clear that the floor was ill-fated […]

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It’s All About Attitude!

Today, more than ever, I’ve found it important to keep a positive attitude. With everything going on, it can be easy to fall into negative thinking and worrying. Whether you are leading an organization or are an important part of the warehouse team, everyone is attracted to people with cheery attitudes. For some people this […]

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Top 5 2020 Trends

It’s the list you’ve been waiting for! Here are the top 5 products your customers purchased over the past year. 1. Wood-Look Products Wood-look flooring in laminate, vinyl and ceramic has been hot for several years and we don’t see it going away any time soon. It has been the #1 look in flooring trends […]

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THE ART OF UP-SELLING: Using Good, Better, Best

At TSF, we prefer to offer our retailers many options. It’s our mission to be your most trusted source for flooring solutions. Part of our offerings to you sometimes include a good, better, best option and we encourage you to try this strategy when talking with your next customers! WHY USE THE GOOD, BETTER, BEST […]

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WATERPROOF VINYL FLOORING: What You Should Know

When a customer enters your store, they will count on your advice as the flooring professional. The more you know about every product, the more trust and reliability your customer will have for you. In this article, you’ll find simple pros and cons for waterproof vinyl flooring. THE PROS Are the claims true? Is vinyl […]

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Merchandising: Present Your Products and Make Them Easy to Navigate

Being smart and strategic with your store merchandising is key to having a nice, easy-to-navigate showroom. I recently read an article that listed the top 12 solutions a store owner should do in order to direct customer attention and maximize showroom space. I am going to list my top 9 recommendations from their list. See […]

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Why You Need to Be in the SPC Game

We have all heard so many different abbreviations for click cores over the last 5 years like WPC, Rigid Core, Extruded Thermal Plastic Core, Vinyl Composite Core, and probably more. It can be very confusing to say the least. The SPC DifferenceWhen SPC (Stone Polymer Core) was first introduced, I noticed something extremely unique about […]

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